Veille Actu

19 sources · 269 articles

269 aujourd'hui
269 cette semaine
0 brouillons en attente
Réinitialiser
Titre
Auteur
Source
Date
Retailers report shrink levels down from pandemic highs
Daphne Howland
Retail Dive
2026-03-25

Is the improvement from addressing theft, operational weaknesses or accounting gaps? It’s probably a combination, but most aren’t saying.

Energy Department offers $500M to scale critical minerals production
Nathan Owens
Supply Chain Dive
2026-03-25

Within that total, the agency plans to fund between $50 million and $100 million for projects that bolster domestic supplies for advanced battery manufacturing.

New Ecommerce Tools: March 25, 2026
Sig Ueland
Practical E-Commerce
2026-03-25

This week: updates on predictive intelligence, same-day shipping, automated marketing, agentic commerce, installment payments, product videos, and dropshipping.

The post New Ecommerce Tools: March 25, 2026 appeared first on Practical Ecommerce.

UPS ouvre une plateforme de 81 000 m² à Taïwan, pays clé pour le marché des semi-conducteurs
Voxlog
2026-03-25
UPS inaugure son plus grand centre logistique dans la région Asie-Pacifique. Localisé a cinq kilomètres de l’aéroport international de Taoyuan, a Taïwan,......
AI Automation Is Changing B2B Print Workflows
E-Commerce Times
E-Commerce Times
2026-03-25
Large-format commercial printer producing high-resolution prints in a modern print facility
In the print industry, e-commerce success hinges on connecting digital ordering with real-world production. Automation is replacing manual workflows and helping providers scale. The post AI Automation Is Changing B2B Print Workflows appeared first on E-Commerce Times.
Australian forwarders seek aid as surcharges and ‘dumped’ boxes drive costs up
Alexander Whiteman
The Loadstar
2026-03-25

Australian forwarders are on the hunt for government assistance to mitigate surging shipping costs provoked by the US/Israeli war against Iran, and urging some resolution to carriers hitting forwarders with unexpected end-of-voyage charges.
Alongside the Australian Peak Shippers Association (APSA), the Freight & Trade Alliance (FTA) warned that a combination of war-induced surcharges were adding as much as A$5,700 ($4,000) in costs for every container shipped.
Noting that these charges were “often ...

The post Australian forwarders seek aid as surcharges and ‘dumped’ boxes drive costs up appeared first on The Loadstar.

Flexport dispute sheds light on how AI is reshaping freight forwarding 
Alex Lennane
The Loadstar
2026-03-25

A legal battle between Flexport and start-up Freightmate AI is offering a rare glimpse into how artificial intelligence is being deployed inside modern freight forwarding – and where the real value now lies. 
At the centre of the dispute is not just source code, but the way logistics companies are using AI to process the vast volume of paperwork tied to each shipment. 
Court filings show Freightmate’s product is designed to handle dozens of documents per shipment – from bills of lading to invoices – ...

The post Flexport dispute sheds light on how AI is reshaping freight forwarding  appeared first on The Loadstar.

Riding the rocketship: creating a retail media mindset
Colin Lewis
Internet Retailing
2026-03-25

Colin Lewis dives into his five principles for creating a “retail media mindset” for anyone working on the brand side or agency side, in a retail media network, or in AdTech.

Eric Schmidt, the former CEO of Google, was once asked by Sheryl Sandberg whether she should join Facebook as COO. His reply has since become famous: “If you’re offered a seat on a rocket ship, don’t ask what seat. Just get on.”

Retail media is one of those rocket ships.

It is rare in any career to find yourself working in a sector that is growing quickly, attracting serious investment and changing how an industry operates. That is where retail media is now. This is not a category settling for 1% or 2% growth. In many markets, retail media is growing at double-digit rates and forcing brands, retailers, agencies and technology companies to rethink their whole approach.

Retail media has spent the last few years being explained through formats, channels, ad products, measurement frameworks and budget sources. That’s normal for an industry that is moving from ‘startup’ to ‘scaleup’.

What will bring us to the next level? Normally, we talk about the ‘knowledge gap’ or the ‘skills gap’, but I think that is too narrow a definition.

The gap is not just knowledge or skills – the gap is mindset. Mindset matters because mindset shapes behaviour and makes the real difference when everyone has the same knowledge and skills.

With this in mind, I have come up with five principles to create a retail media mindset for anyone working on brand-side or agency-side, for a retail media network or in AdTech.

Principle #1: Build expertise in related disciplines

The best people in retail media are rarely only good at retail media.

Retail media sits inside the wider worlds of marketing, advertising, technology, ecommerce and retail. To succeed in retail media in 2026, you need expertise in adjacent disciplines. Knowing adjacent disciplines makes you sharper, savvier and able to deliver what your organisation wants from you.

What does building expertise in related disciplines mean in practice?

  • Understand the laws of brand growth: f you work with brands, you should understand books such as How Brands Grow by Professors Byron Sharp and Jenny Romaniuk of the Ehrenberg-Bass Institute.
  • Understand the roles of persuasion and influence. Learn how to be more persuasive by studying Influence: The Psychology of Persuasion by Robert Cialdini or Alchemy by Rory Sutherland, Vice Chairman of Ogilvy.

Principle #2: Develop personal agency

What is agency? It is the ability to act, make choices, influence outcomes and trust your ability to handle a wide range of situations.

Having a sense of personal agency is also associated with being able to take responsibility for your actions and having an ‘internal locus of control’ over what happens.

There are lots of things outside our control. I should be 6’4”, have a head full of hair and look like Brad Pitt. It might be true, but it is not helpful.

What does developing personal agency mean in practice?

  • Focus on driving a solution rather than becoming frustrated and finding someone or something to blame.As my racing driver performance coach friend keeps telling me ’control the controllables’.
  • Grab a hold of things yourself: sales were too low? Do something about it. The customer is not happy? I am going to make it better. Results from the campaign not what you hoped? Come up with three solutions.

Principle #3: Collaboration is the platform for the retail media mindset

Retail media is one of the clearest examples of success depending on strong collaboration.

That sounds obvious, but in practice it is still one of the biggest barriers to progress. On the brand side, retail media demands closer working between marketing, commercial, shopper and ecommerce teams. On the retailer side, it requires sales, media, data and operations to line up properly.

What does collaboration mean in practice?

  • Collaboration is not a ‘soft skill’ in retail media as it is often referred to. The reality is that it is the number one requirement.

Principle #4: Think like a showrunner

Wes Kao wrote a great blogpost about how we should all think like showrunners.

A showrunner is the top-l

PPC ups damages claim as Panama port dispute escalates past $2bn 
Alex Lennane
The Loadstar
2026-03-25

Panama Ports Company (PPC) has expanded its arbitration claim against the Republic of Panama, warning damages have now “escalated beyond $2bn”, one month after the government’s seizure of its Balboa and Cristóbal terminals. 
In a statement issued yesterday, PPC said it had supplemented its case at the International Chamber of Commerce (ICC), citing “extreme executive actions”, the continued occupation of its assets and the alleged seizure of proprietary and legally protected documents. 
The ...

The post PPC ups damages claim as Panama port dispute escalates past $2bn  appeared first on The Loadstar.

AI boom keeps US logistics busy as data centres spark power rush
Ian Putzger Americas correspondent
The Loadstar
2026-03-25

Many US logistics firms have their hands full with traffic triggered by the AI boom, with repercussions going well beyond data centre construction and outfitting to the energy sector.
Last December US imports from Taiwan outpaced inflows from China for the first time in decades. Data from the US Bureau of Economic Analysis show that whereas cargo from China slumped to $21.1bn, imports from Taiwan soared to $24.7bn, up from about ...

The post AI boom keeps US logistics busy as data centres spark power rush appeared first on The Loadstar.

T’way Air eyes cargo growth amid profitability challenges
Alison Koo
The Loadstar
2026-03-25

South Korean low-cost carrier T’way Air’s cargo business is recording rapid growth, driven by the expansion of long-haul routes, including to Europe, and the attraction of high-value cargo.
T’way, which last week released its 2025 financials, stated that cargo volumes nearly doubled from 2024, to 34,000 tonnes.
T’way’s business structure, which was previously passenger-centric, is rapidly expanding into the cargo sector, after Asiana Airlines was required to cede its services to Paris, ...

The post T’way Air eyes cargo growth amid profitability challenges appeared first on The Loadstar.

WiseTech untangled: Insight on DSV-CargoWise-Tango – and beyond
Alessandro Pasetti
The Loadstar
2026-03-25

This week there is a bit of executive-related gossip – officially denied – as well as value talk, governance risk and then insight from clients concerning WiseTech (WTC).
Sure thing: let’s start from the basics to end up with the bull thesis.
Where it stands, shakily… 
Sift through the trading multiples sourced from S&P Capital IQ estimates, and WTC hasn’t been this cheap for a decade ever since the business was IPO’d, based ...

The post WiseTech untangled: Insight on DSV-CargoWise-Tango – and beyond appeared first on The Loadstar.

What shippers need from LCL consolidators in the era of ever-disruption
Gavin van Marle
The Loadstar
2026-03-25

In an era of sustained geopolitical instability and trade volatility, supply chains must evolve from static pipelines into dynamic, stress-resilient networks. Consolidators, traditionally focused on cost optimisation via full containers and fixed schedules, are uniquely positioned to become critical architects of resilience.
Over the past decade, the global freight system has endured a cascade of shocks: pandemics, the Suez Canal blockage, shifting trade policies, and chronic port congestion. More recently, escalating ...

The post What shippers need from LCL consolidators in the era of ever-disruption appeared first on The Loadstar.

Intra-Asia trade the next hunting ground for M&A-hungry carriers
Gavin van Marle
The Loadstar
2026-03-25

The intra-Asia trade has emerged from 2025 not only as questionably the largest trade, but also the most profitable, after Wan Hai emerged as the top earner amongst the largest carriers that publish financial results.
With the last set of fourth-quarter and full-year 2025 results published by Cosco earlier this week, Taiwanese carrier Wan Hai topped the list.
“For the third consecutive quarter, Taiwan’s Wan Hai Lines posted the highest individual operating ...

The post Intra-Asia trade the next hunting ground for M&A-hungry carriers appeared first on The Loadstar.

OpenAI retreats from Instant Checkout – signalling a major reset in AI commerce
Amanda Vlietstra
Internet Retailing
2026-03-25

OpenAI has confirmed that it is retreating from Instant Checkout, just months after its official launch last October. In a statement accompanying new updates to ChatGPT designed to improve the buying and selling experience, the company said: “We’ve found that the initial version of Instant Checkout did not offer the level of flexibility that we aspire to provide, so we’re allowing merchants to use their own checkout experiences while we focus our efforts on product discovery.”

Instant Checkout received a  lukewarm reception from consumers, and CBNC reports that OpenAI struggled to onboard merchants, show accurate data about products and introduce multi-item carts or connect loyalty memberships.

What OpenAI is doing instead

With 64% of consumers now using AI tools for product research rather than completing transactions, according to eMarketer, OpenAI is repositioning ChatGPT primarily as a product discovery tool. Retailers will continue to manage their own checkout processes, but OpenAI is encouraging them to build dedicated apps inside ChatGPT for deeper integration.

OpenAI has also announced that it is “extending ACP to be the connective layer between merchants and users throughout discovery” which it says will “serve as a foundation for broader AI-native commerce experiences, including personalisation, local availability, and ETAs.”

OpenAI versus Meta and Google

As pointed out by Martin Peers in The Information, OpenAI’s announcement landed just hours before Meta unveiled its own shopping‑related tools, including a “new AI experience” designed to give people more information about products before they buy them. Google, too, has recently updated its shopping agent platform with features that include real‑time product data to reduce out‑of‑stock issues and pricing errors.

Peers also notes that OpenAI’s pivot leaves investors such as PayPal — which had been working on integrating its digital wallet directly into ChatGPT — “in limbo.”

OpenAI’s U‑turn underscores that the future of AI‑driven commerce is still far from settled. For retailers, the message is unmistakeable: chasing every new AI experiment is not a recipe for success. Instead, the focus needs to be on building flexible, future‑proof strategies that can adapt as the agentic commerce landscape continues to shift.

Stay informed

Our editor carefully curates two newsletters a week filled with up-to-date news, analysis and research. Click here to subscribe to the FREE newsletter sent straight to your inbox. Why not follow us on LinkedIn to receive the latest updates on our research and analysis?

The post OpenAI retreats from Instant Checkout – signalling a major reset in AI commerce appeared first on InternetRetailing.

Intelligence artificielle : un guide pour la filière logistique et transport
Voxlog
2026-03-25
Dans le cadre du plan « Osez l’IA » initié par le Gouvernement en 2025, France Logistique, la direction générale des Entreprises (DGE) et AI Cargo Foundation publient......
Pandora déploie Hardis WMS à l'échelle internationale
Voxlog
2026-03-25
La marque de bijoux Pandora a retenu le WMS de Hardis Supply Chain pour gérer ses stocks et piloter ses flux logistiques a l’échelle internationale. Après des migrations......
Gert Asselman prend la direction des opérations de DHL Express France
Voxlog
2026-03-25
Directeur financier de DHL Express France depuis 2018, Gert Asselman assure désormais la direction des opérations de cette division tricolore du groupe DHL....
Kingfisher améliore sa performance en France dans un marché en recul
Cécile
Points de Vente
2026-03-25

Kingfisher affiche une hausse de ses résultats et de ses marges en 2025-2026, , portée par la discipline financière, la montée en puissance des ventes aux professionnels et le développement du e‑commerce. En France, malgré un marché en baisse d’environ 3 %, le groupe améliore sa performance opérationnelle, en progression chez Castorama et Brico Dépôt, et confirme ses ambitions de rentabilité à moyen terme.

Sur l’exercice 2025/26, Kingfisher réalise un chiffre d’affaires total de 12,945 milliards de livres sterling, en progression de 1,1 %par rapport à 2024/2025 (12,784 milliards). À surface comparable et corrigé des effets calendaires, le chiffre d’affaires progresse de +1,4 %, tandis que la croissance publiée s’établit à +1,3 %. Cette évolution est principalement portée par les enseignes britanniques, dont la croissance à surface comparable atteint +3,3 %.

La marge brute s’élève à 4,930 milliards de livres sterling, contre 4,763 milliards en 2024/25, soit une hausse de 3,5 %. Le taux de marge brute progresse de 80 points de base, pour atteindre 38,1 %, contre 37,3 % l’exercice précédent, reflétant une gestion rigoureuse des coûts et des conditions d’achats favorables.

Le résultat opérationnel ajusté atteint 734 millions de livres sterling, en augmentation de 5,4 % par rapport à 696 millions en 2024/25. La marge opérationnelle progresse de 30 points de base, à 5,7 %, contre 5,4 % un an plus tôt.

Le résultat avant impôt ajusté s’établit à 560 millions de livres sterling, en hausse de 6 % par rapport à 528 millions en 2024/25. Le résultat avant impôt publié progresse de 23 %, pour atteindre 378 millions de livres sterling.

Hausse des ventes aux professionnels

Les ventes aux professionnels progressent de +23 % hors Screwfix (+12 % en incluant Screwfix) et représentent désormais 30 % du chiffre d’affaires de Kingfisher, contre 27 % en 2024/25. Les ventes e‑commerce progressent de +20 % hors Screwfix (+11 % en incluant Screwfix), avec un taux de pénétration de 21 %, contre 19 % un an plus tôt. Le volume d’affaires des marketplaces (GMV)progresse de 58 %, pour atteindre 518 millions de livres sterling. Sur l’exercice, le groupe a ouvert 41 magasins nets, contribuant pour +0,7 % à la croissance du chiffre d’affaires total.

Progression en France

Dans un marché français en recul d’environ 3 %, Kingfisher améliore sa performance opérationnelle en France, portée par la discipline sur les coûts, la montée en puissance des ventes aux professionnels et le développement du e‑commerce.

Castorama France

Le chiffre d’affaires total de Castorama France s’établit à 2 milliards de livres sterling, en baisse de 2,3 %. À surface comparable, le recul est limité à ‑2,2 %, une performance supérieure à celle du marché, malgré l’impact des travaux de modernisation sur 10 % du parc, estimé à ‑0,6 % sur le second semestre.

Dans le cadre de la refonte de l’offre, 15 % des gammes ont été revues. Les catégories surfaces & décoration, outillage et jardin enregistrent des volumes encourageants. Les produits saisonniers affichent une performance de ‑0,9 %, tandis que les catégories projets reculent de ‑4,5 % à surface comparable, dans un contexte de demande affaiblie.

Les ventes aux professionnels sont soutenues par le déploiement de l’offre CastoPro sur l’ensemble du parc, l’installation de 50 espaces dédiés et le lancement d’un programme de fidélité spécifique. Le taux de pénétration atteint 9 % à la fin de l’exercice. Le service CastoLoc est désormais disponible dans 14 magasins.

Le e‑commerce affiche un taux de pénétration de 21 %, porté par une marketplace comptant 978 marchands et 1,6 million de références. L’assistant IA Hello Casto enregistre une hausse d’utilisation de +61 %, avec un taux de conversion plus de deux fois supérieur à la moyenne du site. Les outils de recommandation et de personnalisation basés sur l’IA génèrent environ 30 % des ventes de l’application. La plateforme de monétisation de données Core IQ est utilisée par plus de 120 fournisseurs.

L’évolution des surfaces contribue à hauteur de ‑0,1 % aux ventes totales, en lien avec la conversion en franchise de deux magasins en juin 2025. 24 magasins, soit environ 25 % du parc, ont fait l’objet d’actions de redimensionnement, de rénovation ou de modernisation, avec des améliorations sensibles de la densité des ventes. Deux magasins ont été transférés à Brico Dépôt, avec une progression de la densité des ventes d’environ 10 % après réduction de surface. Neuf magasins supplémentaires sont entrés en travaux.

Brico Dépôt France

Le chiffre d’affaires total de Brico Dépôt France atteint 1,866 milliard de livres sterling, en baisse de 1,8 %. À surface comparable, le recul est de ‑2,3 %, avec une amélioration progressive entre le premier et le second semestre et une performance supérieure à celle du marché.

Les ve

Estée Lauder and Puig in $40bn merger talks as both beauty giants battle market pressure
Amanda Vlietstra
Internet Retailing
2026-03-25

US cosmetics giant Estée Lauder is in talks over a merger with Puig, the Spanish company which owns major global brands including Rabanne, Charlotte Tilbury and Jean Paul Gaultier. The Guardian reports that the resulting company could be worth $40 billion.

The brands have confirmed that they are holding discussions over a possible “business combination”, according to the Guardian, but no further details are currently available.

Estée Lauder is one of the world’s leading manufacturers of skin care, make-up and fragrances, owning brands such as Clinique, Bobbi Brown and Tom Ford. It is currently in turnaround mode following a 80% share price decline from its 2021 peak. The company has experienced sharp revenue drops due to weakened demand in China – previously a major market for the brand – and over-reliance on travel retail, according to analysts. This led to the announcement of a major restructuring programme in 2024 that aimed to reset the company’s structure around North America and APAC.

It makes sense – but questions remain

The Guardian reports that Puig has also struggled in recent years, with its shares falling nearly 30% since its 2024 public listing, when the company was valued at €13.9bn. However, shares in the company climbed 15% on Tuesday, when the possible deal with Estée Lauder was made public, reflecting investor confidence in the prospect. Conversely, shares in Estée Lauder fell by 9% – which Louise Mahon, corporate partner at national law firm Freeths, suggests reflects “questions” around the possible merger.

“A tie-up between Estée Lauder and Puig makes clear strategic sense on paper, particularly in strengthening Estée Lauder’s position in fragrance and broadening its global footprint,” she said. “But doing a deal of this scale in the middle of a turnaround inevitably raises questions. The market reaction suggests investors are more focused on execution risk than strategic fit, and that’s where the real challenge will sit.”

A merger between Estée Lauder and Puig would create one of the world’s most powerful beauty groups, but with both companies navigating their own financial headwinds, the road to a deal is far from straightforward. Investor reactions show that while the strategic logic is clear, confidence in successful execution is less certain – making this potential tie‑up one to watch closely in the months ahead.

Stay informed

Our editor carefully curates two newsletters a week filled with up-to-date news, analysis and research. Click here to subscribe to the FREE newsletter sent straight to your inbox. Why not follow us on LinkedIn to receive the latest updates on our research and analysis?

The post Estée Lauder and Puig in $40bn merger talks as both beauty giants battle market pressure appeared first on InternetRetailing.

Comment Décathlon a robotisé 7 plateformes européennes avec Exotec
Renaud Chasle
Stratégies Logistique
2026-03-25

Le déploiement de centaines de robots Skypod dans les entrepôts européens de Décathlon permet à l'enseigne d'uniformiser ses process, et d'augmenter le nombre de préparations et de livraisons quotidiennes.
Exotec a profité du salon allemand LogiMAT pour mettre en lumière les bénéfices de son programme Skyfleet déployé dans 7 plateformes logistiques européennes de Décathlon depuis 2021. Ce programme, basé sur le déploiement de la solution robotisée Skypod, a permis à l'enseigne d'uniformiser le (...)

- Intralogistique / , , ,
Petit Navire teste la présence de mercure dans le thon en boîte
Cécile
Points de Vente
2026-03-25

Petit Navire lance un dispositif inédit permettant aux consommateurs de vérifier la conformité de leur boîte de thon.

Avec « Faites le test », Petit Navire invite les consommateurs à faire vérifier, par un laboratoire accrédité, la conformité et la teneur en mercure de leur boîte de thon. Ce dispositif de transparence est destiné à apporter des réponses concrètes aux interrogations qui ont pu émerger sur la présence de mercure dans le thon. Petit Navire, marque emblématique du quotidien des Français, propose des produits de la mer simples, accessibles et riches en nutriments essentiels. Consommée par près d’un Français sur deux, la marque place la qualité et la sécurité alimentaire au cœur de ses engagements pour offrir une alimentation saine et responsable.

« Faites le test », un dispositif pour permettre à chacun de vérifier

Du 24 mars au 5 mai 2026, Petit Navire propose aux consommateurs de faire vérifier la teneur en mercure de leur boîte de thon éligible. Dans la limite de 1 000 tests, pris en charge par la marque, les participants pourront s’inscrire sur un site internet dédié (faitesletest.fr.) et envoyer leur produit à un laboratoire indépendant et accrédité. Les analyses seront réalisées dans un cadre scientifique rigoureux et selon les protocoles définis par les autorités publiques. Les participants recevront, sous 15 jours, un résultat clair, individuel et transparent, précisant la teneur mesurée dans leur produit.

« Chez Petit Navire, nous sommes convaincus que la confiance se construit par les faits. Avec cette initiative, nous souhaitons apporter des repères scientifiques et permettre à ceux qui le souhaitent de vérifier par eux-mêmes la conformité² de leur produit. Cette démarche s’inscrit dans notre engagement de long terme pour une alimentation simple, saine et responsable », précise Alexis Jacquand, Directeur Général de Petit Navire.

Un cadre réglementaire strict et une transparence totale

Le mercure est un élément naturellement présent dans l’environnement, amplifié par les activités humaines. Il provient du cycle géologique de la Terre, circule dans l’air, se dépose dans les océans et peut se retrouver dans les poissons, notamment dans les espèces prédatrices comme le thon.

Afin de garantir la sécurité des consommateurs, les autorités sanitaires européennes ont mis en place un cadre réglementaire strict et protecteur, fixant un seuil maximal de 1 mg de mercure par kilo pour le thon, établi sur la base d’évaluations scientifiques. Les contrôles réalisés par la filière sur les huit dernières années montrent des teneurs en moyenne trois fois inférieures à la limite réglementaire.

Chez Petit Navire, ces contrôles sont effectués à réception du poisson et sur produit fini, avec le support de laboratoires indépendants accrédités. En février 2025, les conserveurs ont publié l’ensemble des résultats des contrôles réalisés ces dernières années et ont annoncé le doublement des contrôles afin de réaffirmer leur engagement de transparence sur le sujet : « Du mercure dans le thon, faisons le point ensemble. »

C.Bu

L’article Petit Navire teste la présence de mercure dans le thon en boîte est apparu en premier sur Points de Vente.

Commerce unifié : l’élite du retail croît deux fois plus vite
Jérôme Pouponnot
E-commerce Mag
2026-03-25

Au regard de l’étude Manhattan Associates, le fossé se creuse dans le paysage du retail : alors que de nombreuses enseignes luttent pour maintenir leurs acquis, une élite technologique transforme chaque interaction client en moteur de rentabilité. En effet, le dernier benchmark “Unified Commerce 2026”, réalisé par le cabinet Incisiv pour Manhattan Associates, passe au crible plus de 400 distributeurs mondiaux selon 330 critères précis. Les résultats démontrent que l’excellence opérationnelle se traduit par une progression du chiffre d’affaires presque deux fois plus rapide que pour les acteurs les moins matures. Actuellement, seuls 7 % des retailers atteignent ce niveau de leadership, tandis que 33 % peinent encore à consolider les fondamentaux de leur activité.

L’IA, nouveau levier de rentabilité opérationnelle

Dans un contexte de forte pression sur les marges, l’intelligence artificielle n’est plus une option mais une nécessité économique qui devrait générer 500 milliards de dollars de valeur d’ici 2030. Cette technologie permet de passer d’une automatisation basique à des systèmes capables d’anticiper la demande et de supprimer les frictions du parcours d’achat. Avec des coûts logistiques en hausse de 20 % sur trois ans, les retailers doivent impérativement gagner en efficacité. Selon le communiqué, l’usage d’assistants virtuels et d’une gestion prédictive des commandes devient essentiel pour répondre aux 66 % de consommateurs qui utilisent désormais au moins deux canaux différents avant de finaliser une acquisition.

La fin des avantages compétitifs éphémères

Ce qui constituait un atout différenciateur hier est devenu la norme aujourd’hui. L’étude précise que 38 % des capacités qui distinguaient les leaders en 2024, comme la visibilité des stocks en temps réel, sont désormais des prérequis du marché. L’intelligence des stocks permet d’augmenter la rotation des produits de 45 % en Europe et de 50 % en Amérique du Nord, limitant ainsi les démarques coûteuses. Si les États-Unis dominent sur la personnalisation, les enseignes de la zone EMEA se démarquent par une gestion rigoureuse des flux transfrontaliers dans un cadre réglementaire exigeant.

Une approche globale indispensable

Pour Katie Foote, Senior Vice-President chez Manhattan Associates, la réussite ne dépend pas d’un outil isolé. “Les acteurs qui prennent l’avantage n’y parviennent pas via un canal unique, mais en reliant l’intégralité du parcours client, du paiement au service après-vente”, explique-t-elle. En connectant les processus de bout en bout, les entreprises renforcent leur résilience face aux perturbations mondiales tout en améliorant la fidélité de leur clientèle. L’investissement dans des expériences connectées devient donc le seul chemin viable pour garantir une croissance pérenne dans un secteur en pleine transformation.

The post Commerce unifié : l’élite du retail croît deux fois plus vite appeared first on EcommerceMag.fr.

Buyout scam withdrawn in 13 states after Teamsters overwhelm UPS with grievances
LoadstarEditorial
The Loadstar
2026-03-25

PRESS RELEASE
Buyout Scam Withdrawn in 13 States After Teamsters Overwhelm UPS with Grievances
Press Contact: Kara Deniz Phone: (202) 497-6610 Email: kdeniz@teamster.org
(WASHINGTON) – United Parcel Service (UPS) notified the International Brotherhood of Teamsters on Tuesday that it was withdrawing its latest driver buyout scheme in Central Region states after nearly 37 local unions filed grievances against the parcel giant for shamelessly violating the UPS Teamsters contract. This action will greatly undermine the company’s ...

The post Buyout scam withdrawn in 13 states after Teamsters overwhelm UPS with grievances appeared first on The Loadstar.

$580m oil bets made minutes before Trump’s Iran post…
LoadstarEditorial
The Loadstar
2026-03-25

Following coverage from the FT (and others), Investing.com reported:
Traders on Monday placed bets worth about $580 million in the oil market approximately 15 minutes before President Donald Trump’s Truth Social post about Iran talks that sent crude prices tumbling, according to a report by the Financial Times.
Around 6,200 Brent and West Texas Intermediate futures contracts changed hands between 6:49 a.m. and 6:50 a.m. New York time, the FT estimated based on ...

The post $580m oil bets made minutes before Trump’s Iran post… appeared first on The Loadstar.

Descartes analyse la digitalisation croissante de la fonction transport
Renaud Chasle
Stratégies Logistique
2026-03-25

L'éditeur Descartes publie une enquête qui révèle l'importance croissante du transport pour les chargeurs et 3PL, soutenue par une digitalisation accrue.
A travers son étude européenne 2025 sur la gestion du transport, Descartes observe que la fonction transport devient de plus en plus un levier de compétitivité pour les entreprises. Selon l'enquête réalisée auprès de 300 décideurs en charge de la gestion du transport dans leurs entreprises, 49 % des chargeurs et prestataires logistiques européens (...)

- Supply Chain / , , , ,
Sinari fait évoluer son WMS Stock-it
Renaud Chasle
Stratégies Logistique
2026-03-25

L'éditeur Sinari profitera du SITL 2026 pour dévoiler les nouveautés apportées cette année à ses solutions, notamment le lancement d'une nouvelle version du WMS Stock It.
A l'occasion du SITL 2026, le groupe Sinari annonce le lancement d'une nouvelle version de son WMS Stock It. Parmi les principales nouveautés figurent l'intégration d'un système de gestion électronique de documents (GED) pour centraliser des photos et documents logistiques, l'optimisation du prélèvement multi-commandes associée à un (...)

- Digital / ,
Diesel prices surge even higher due to Iran war, surpassing $5.38
David Taube
Supply Chain Dive
2026-03-24

Per-gallon costs surpassed $5 for the U.S. across all major regions this week, putting additional pressure on carriers and shippers.   

Algolia announces enhancements to Shopify AI search integration
Abbas Haleem
Digital Commerce 360
2026-03-24

Artificial intelligence (AI) search and retrieval platform Algolia has announced what it calls “significant” enhancements to its integration with ecommerce technology provider Shopify.

Algolia said it orchestrated more than 1.75 trillion queries every year and that millions of developers use it worldwide. According to Algolia, its updates strengthen its “position within the Shopify ecosystem.”

Algolia called the new release “Commerce Pipeline” and described it as a new indexing foundation. According to Algolia, the Commerce Pipeline improves:

  • Speed
  • Reliability
  • Enhanced analytics
  • Campaign-driven merchandising
  • Structured category support
  • Content discovery

“Together, these innovations give Shopify merchants a faster, smarter search experience that directly supports revenue growth,” said Nate Barad, vice president of product and technical marketing at Algolia, in a released statement. “We are aligning tightly with Shopify’s evolution while giving merchandisers more control, better data, and enterprise-grade performance.”

Currently, 118 of the Top 2000 online retailers in North America use Shopify as their ecommerce platform, according to Digital Commerce 360 data. In 2025, the combined web sales of all Top 2000 retailers that used Shopify’s ecommerce platform reached about $10.46 billion. The Top 2000 Database ranks North America’s largest online retailers based on their annual ecommerce sales and more.

Meanwhile, 45 of the Top 2000 retailers use Algolia for site search. Those retailers combined for about $34.29 billion in 2025 ecommerce sales.

About the Algolia AI search enhancements for Shopify

The Commerce Pipeline is at the core of the technology companies’ expanded integration, according to Algolia. It called the enhancements “next-generation indexing architecture” that replaces Algolia’s previous system. Furthermore, Algolia sees the Commerce Pipeline as “a foundational upgrade for Shopify and its merchants.”

The upgrades allow the AI search to keep pace with merchandising, international expansion and peak demand, Algolia said. And “without costly workarounds.”

Algolia said “full reindex” times have decreased by more than 80% for large product catalogs. That time decreased from more than 45 minutes to less than 10 minutes, according to Algolia.

And throughput has increased by more than 50%. For merchants using Shopify Markets, product updates now reflect in an average of two minutes, according to Algolia.

The search technology company also claimed that metafield-heavy stores — those with large numbers of custom fields — would now complete full reindexes reliably. In addition, it has removed a previous 10-market limit.

In addition, Algolia now indexes Shopify Metaobjects, allowing content to appear directly within search and category experiences. That can include fit details for clothes, ingredients, brand stories or promotional content.

Also, Algolia now indexes Shopify’s standardized product taxonomy. It factors into its search and merchandising workflows the parent-child categ

OpenAI reveals updates to its agentic commerce experience for ChatGPT
Brian Warmoth
Digital Commerce 360
2026-03-24

At the beginning of March, OpenAI made clear that its plans for checkout and agentic commerce in ChatGPT were going to change. Now, that vision is beginning to come into focus with newly unveiled details about how OpenAI’s Agentic Commerce Protocol (ACP) will support product discovery and how Walmart’s ChatGPT app will work.

OpenAI lists Target, Sephora, Nordstrom, Lowe’s, Best Buy, The Home Depot and Wayfair among the retailers that have already integrated ACP for discovery.

Walmart is No. 2 in the Top 2000. The database is Digital Commerce 360’s ranking of North America’s online retailers by their annual ecommerce sales.

It is also No. 8 in the Global Online Marketplaces. That database ranks the top such marketplaces by third-party gross merchandise value (GMV).

How is OpenAI’s approach to agentic commerce changing?

OpenAI’s announcement on March 24 echoed priorities that a company representative expressed weeks earlier. At the time, the company seemed poised to prioritize discovery and move the checkout experience away from OpenAI’s initial Instant Checkout vision. Instead, that experience appears to be moving into ChatGPT apps, where merchants could have more control.

In the meantime, Shopify’s ChatGPT use for its merchants and Walmart’s vision for agentic commerce both seemed to indicate that the two companies were rethinking how they would work with ChatGPT.

“We’ve found that the initial version of Instant Checkout did not offer the level of flexibility that we aspire to provide, so we’re allowing merchants to use their own checkout experiences while we focus our efforts on product discovery,” OpenAI wrote in a March 24 blog post. “Merchants interested in experimenting with deeper integrations and native experiences on ChatGPT continue to have the option to develop ChatGPT apps.”

According to OpenAI, the new approach to shopping recommendations will emphasize side-by-side comparisons for shopp